It was my first week as CEO. I made a list of all of my store managers, ranked in order of revenue per dollar spent.
I noted the 3 names at the bottom list, and saw to it that they would each have $5 docked from their next paycheck.
To nobody’s surprise, they each came to me after the next paycheck.
“Listen,” I said, “Your store has been underperforming for the last year. Low sales, high waste, leaking 10’s of thousands of dollars per month. Yet when I subtract $5 from your paycheck, you notice immediately and take direct action.”