Here’s the manual, here’s how it’s done. Come, students, parents, lawyers, baseball players, architects and bartenders, and learn the deep secret on how to be nice.
Be tolerant on input, and strict on output.
Accept anything anyone gives you. Give people a break when they are having a bad day or being too emotional. Give everyone the benefit of the doubt.
Never assume other people will act the same to you. Be a crisp and clear communicator. Make it as easy as possible for other people to understand you. Don’t let your emotion of the moment get in your way.